Contact
Getting started
You do not need to talk to us first. Create your workspace from the sign-up page, connect your accounts, and start posting. It is free while Castfrom is in beta.
Support
Questions about the product, a connected account, or a post that did not go out? Email us and we will help.
If you have lost your access key, write from the email address on your workspace and we will issue a new one. We cannot read the old one back.
Email support@social-marketing.io
Privacy and data deletion
Disconnecting an account inside Castfrom removes its sign-in; its posts and numbers stay in your workspace. To have all your data deleted, choose “Close workspace” at the bottom of the Castfrom dashboard: everything is deleted 30 days later, and you can withdraw the request until then. If you cannot sign in, email support@social-marketing.io from the address on your account. We confirm within 7 days and complete deletion within 30 days. Details are in the Privacy Policy.
Company
Social Marketing Inc. (ソーシャルマーケティング株式会社)
Bunkyo-ku, Tokyo, Japan
support@social-marketing.io
social-marketing.io